PROTECTIVE SERVICES

Asset Protection Agents (Armed and Unarmed)

USSC provides agents who protect client assets and property 24 hours a day, 7 days a week. Our agents have demonstrated professionalism during disruptive events such as labor unrest, plant closings, auto dealerships, warehouse security, book signings, speaking events, funerals, weddings, emergency situations, demonstrations and natural disasters to name a few. Our capabilities include access control, critical area monitoring, crowd control and observation, photo documentation, emergency response and logistics support.

USSC utilizes various Quality Assurance (“QA”) techniques as appropriate to the work being performed. QA methods include periodic inspections, over-the-shoulder observations, market analysis, independent audits, incident report reviews, and customer feedback as examples. The frequency of QA oversight varies as well. Some activities may require daily inspections while other tasks could be monitored on a weekly or monthly basis.

All guards are randomly observed through field inspections conducted by a supervisor trained to teach and mentor officers and review current post orders. Our regular site visits are documented and reviewed by management. As appropriate, the executive team will review a summary of all incident reports, reward outstanding work performed by the on-site workforce, and correct any identified problems. Our local supervisory staff is in the field reviewing guard assignments and assuring that our client satisfaction exceeds expectations.

Our management methodology is to incorporate the latest technology to facilitate security guard scheduling, operations management, and administration. This includes the following resources and applications:

• Our Command Post supports our security teams 24 hours a day, 7 days a week. The Command Post is always manned with a live operator and functions as a Call Service Center accessible by a toll free telephone number.
• Communication Devices: Each guard is required to carry a cellular phone. A scheduling management application is loaded on all cell phones used by USSC Security Guards. They have real-time, 24/7/365 access to guard schedules. Capabilities include notifications of shift changes, alerts of upcoming shifts, supervisor messages and more.
• Mobile applications allow GPS enabled employee clock-in and clock-outs along with a web integrated incident reporting software that sends an email to our clients. When requested, we can also provide a GPS enabled tour tracking application to ensure patrol routes and specific responsibilities are being maintained in a proficient manner.

US Security Care agents are prepared to respond in a courteous, professional manner across industry sectors to include:

• Retail
• Public Utilities/Critical Infrastructure
• Community Patrol Service
• Private Facilities
• Funerals
• Auto Dealerships
• Warehouses

School Security

USSC school security agents are professional, on point and vigilant — plus well-dressed, groomed and on time. All of our agents are not only screened for the best fit for your schools, students and faculty, but they’re also trained beyond typical security curricula.