RETAIL SECURITY

Shoplifting is the most prevalent crime that occurs in operating a retail business. Our agents are a visual deterrent and have the training to identify suspicious people and behaviors before the theft occurs. During busy hours, managers do not have time to keep track of everyone inside of the store. Shoplifting can result in loss of profits and if you’re a small business owner, you’ll feel the effects much faster.

The agents can be positioned near entrances or exits to not only deter theft but to provide quality customer service to your customers. The agents can also escort customers or employees that are leaving the premises late at night.

USSC agents, can be in uniform or plainclothes. They are handpicked, recruited and rank among the best in the industry. USSC agents are screened for the best fit for you and your store. Training includes CPR, AED (defibrillator), behavioral recognition, verbal de-escalation skill sets (verbal judo to defuse problems before they become emergencies) and exceptional customer service.

USSC retail patrol agents are trained to:

• Patrol on foot or in vehicles, and monitor CCTV
• Interact with shoppers in a friendly, courteous and professional manner
• Help detain shoplifters and prevent theft
• Prevent disruptive behavior by unruly customers
• Remove panhandlers who might disrupt shoppers